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A review of online trust branding strategies of financial services industries in Malaysia and Australia

Teck Ming Tan; Devinaga, Rasiah - In: Advances in management & applied economics 1 (2011) 1, pp. 125-150

This study spotlighted on the financial services industry specifically in the creation of brand trust across online channel, which constructs a significant contribution to the under-researched area of online branding. Content analysis was performed on the web sites of top ten bank retailers in...

Persistent link: https://www.econbiz.de/10009240726

The adoption and concerns of e-finance in Malaysia

Narayanasamy, Kogilah; Devinaga, Rasiah; Teck Ming Tan - In: Electronic commerce research 11 (2011) 4, pp. 401-419

Persistent link: https://www.econbiz.de/10009407829

Mergers improve efficiency of Malaysian commercial banks

Devinaga, Rasiah; Teck Ming Tan; Hamid, Abdul Halim Abdul - In: International journal of economics and finance 6 (2014) 8, pp. 289-300

Persistent link: https://www.econbiz.de/10010399739

Behavioral reasoning perspectives to brand love toward natural products : moderating role of environmental concern and household size

Sreen, Naman; Dhir, Amandeep; Talwar, Shalini; Teck Ming Tan - In: Journal of retailing and consumer services 61 (2021), pp. 1-13

Persistent link: https://www.econbiz.de/10012581892

How do experiences enhance brand relationship performance and value co-creation in social commerce? : the role of consumer engagement and self brand-connection

Nadeem, Waqar; Teck Ming Tan; Tajvidi, Mina; Hajli, Nick - In: Technological forecasting & social change : an … 171 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012807201

Hierarchical chain of consumer-based brand equity : review from the fast food industry

Teck Ming Tan; Bin Ismail, Hishamuddin; Devinaga, Rasiah - In: International business and economics research journal 10 (2011) 9, pp. 67-79

Persistent link: https://www.econbiz.de/10009349143

Linking concepts of playfulness and well-being at work in retail sector

Alatalo, Sari; Oikarinen, Eeva-Liisa; Reiman, Arto; … - In: Journal of retailing and consumer services 43 (2018), pp. 226-233

Persistent link: https://www.econbiz.de/10011883206

The happy virtual agent and its impact on the human customer in the service encounter

Sonderlund, Magnus; Oikarinen, Eeva-Liisa; Teck Ming Tan - In: Journal of retailing and consumer services 59 (2021), pp. 1-10

Persistent link: https://www.econbiz.de/10012434270

The hard-working virtual agent in the service encounter boosts customer satisfaction

Söderlund, Magnus; Oikarinen, Eeva-Liisa; Teck Ming Tan - In: The international review of retail, distribution and … 32 (2022) 4, pp. 388-404

Persistent link: https://www.econbiz.de/10013411669

Trust in blockchain-enabled exchanges : duture directions in blockchain marketing

Teck Ming Tan; Saraniemi, Saila - In: Journal of the Academy of Marketing Science 51 (2023) 4, pp. 914-939

Persistent link: https://www.econbiz.de/10014326666