Wikhamn, Wajda; Armbrecht, John; Remneland Wikhamn, Björn - In: International Journal of Contemporary Hospitality Management 30 (2018) 6, pp. 2481-2498
Purpose: The purpose of this paper is to assess innovation in the hotel sector in Sweden and to investigate how structural and organizational factors influence hotel’s likelihood of producing service/product, process, organizational and marketing innovations. Design/methodology/approach: This...