Purpose: This study aims to investigate the tourists’ intentions to use LBS within a tourism sector by integrating the elaboration likelihood model (ELM) into the framework of the theory of planned behavior (TPB). Design/methodology/approach: This study is conducted by an online survey and a...

Purpose: Rooted in conservation of resources (COR) theory (frequently applied to conflict and stress). The purpose of this study is to classify customer stressors into dysfunctional attitude and behavior and proposes strategies, such as parent and colleague attachment, as a resource pool to...