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Customer Contact and the Evaluation of Service Experiences: Propositions and Implications for the Design of Services
Bearden, William O.; Malhotra, Manoj K.; Uscátegui, … - In: Psychology & marketing 15 (1998) 8, pp. 793-810
Persistent link: https://www.econbiz.de/10006991113
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An assessment of survey research in POM: from constructs to theory
Malhotra, Manoj K.; Grover, Varun - In: Journal of operations management : publ. quarterly by … 16 (1998) 4, pp. 403-424
Persistent link: https://www.econbiz.de/10006992713
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Measuring dimensions of manufacturing flexibility
Koste, Lori L.; Malhotra, Manoj K.; Sharma, Subhash - In: Journal of operations management : publ. quarterly by … 22 (2004) 2, pp. 171-196
Persistent link: https://www.econbiz.de/10006964519
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Transaction cost framework in operations and supply chain management research: theory and measurement
Grover, Varun; Malhotra, Manoj K. - In: Journal of operations management : publ. quarterly by … 21 (2003) 4, pp. 457-474
Persistent link: https://www.econbiz.de/10006968642
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Spanning the continuum between marketing and operations
Malhotra, Manoj K.; Sharma, Subhash - In: Journal of operations management : publ. quarterly by … 20 (2002) 3, pp. 209-220
Persistent link: https://www.econbiz.de/10006974171
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An evaluation of the relationship between management practices and computer aided design technology
Malhotra, Manoj K.; Heine, Michelle L.; Grover, Varun - In: Journal of operations management : publ. quarterly by … 19 (2001) 3, pp. 307-334
Persistent link: https://www.econbiz.de/10006980148
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Assessing the impact of the manufacturing executive's role on business performance through strategic alignment
Papke-Shields, Karen E.; Malhotra, Manoj K. - In: Journal of operations management : publ. quarterly by … 19 (2001) 1, pp. 5-22
Persistent link: https://www.econbiz.de/10006980656
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Manufacturing managers' perceptions of functional power in manufacturing organizations
Shields, Karen Papke; Malhotra, Manoj K. - In: International journal of operations & production … 28 (2008) 9, pp. 858-874
Persistent link: https://www.econbiz.de/10008089741
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The relationship between technology and performance: a meta-analysis of technology models
Heine, Michelle Lane; Grover, Varun; Malhotra, Manoj K. - In: Omega : the international journal of management science 31 (2003) 3, pp. 189-204
Persistent link: https://www.econbiz.de/10006762345
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Are internal manufacturing and external supply chain flexibilities complementary capabilities?
Malhotra, Manoj K.; Mackelprang, Alan W. - In: Journal of operations management : publ. quarterly by … 30 (2012) 3, pp. 180-201
Persistent link: https://www.econbiz.de/10009840956