Tay, Huay Ling; Low, Stephen Wee Kiat - In: International Journal of Productivity and Performance … 66 (2017) 5, pp. 680-694
Purpose Lean is considered as a major management approach for improving operational productivity and organizational performance. It is a systemic philosophy that emphasizes on fulfilling customer needs, waste minimization, and a commitment to a culture of continual improvement. In recent years,...