Purpose: Big data is a key component to realize the vision of smart factories, but the implementation and usage of big data analytical tools in the smart factory context can be fraught with challenges and difficulties. The study reported in this paper aimed to identify potential barriers that...

Purpose The purpose of this paper is to propose a systematic and customisable framework, titled the 9D approach, aiming to evaluate the enterprise resource planning (ERP) systems as well as to identify potential socio-technical problems, misfits and deficiencies that can cause ERP failure during...