Purpose: The purpose of this paper is to investigate the effects of trust in service and structural assurance on the continuance intention of FinTech services, and the roles of technical factors (i.e. situational normality and system quality) and social factors (i.e. herding and subjective...

Purpose: Swift guanxi and trust can influence consumers’ decision making in social commerce. What factors will influence the formation of swift guanxi and trust between buyers and sellers in social commerce has not been clearly investigated. The purpose of this paper is to identify...

Purpose: Based on the factors derived from the structural embeddedness theory, the purpose of this paper is to investigate the antecedents to the adoption intention for eSCM from two perspectives: buyer and supplier. The six factors examined in this study are product complexity, product...