Purpose: This paper aims to review the concept and characteristics of coworking space, especially physical and operational characteristics and its objectives. The authors propose three models of coworking spaces, such as revenue, synergistic and customer contact, which organizations can use as...

Purpose: This study aims to understand how knowledge workers working from home during COVID-19 changed their views on physical work environments and working-from-home practices. Design/methodology/approach: This study conducted a survey targeting workers in the USA recruited via Amazon...

Purpose: This study aims to investigate the performance of open-plan office layouts and to identify occupants’ concerns in existing open-plan office layouts. Design/methodology/approach: Workplace activity questionnaire (WAQ) was administered in the form of an online survey in March 2019, as...