Purpose: The purpose of this paper is to perform an analysis of the current literature providing a deep contribution to understanding the paradigm shift from output to outcome measures in the public sector. Thus, the main aim is to provide relevant insights of both theoretical and empirical...

Purpose – This paper aims to review and critique the public sector knowledge management (KM) literature, offers an overview of the state of public sector KM research and outlines a future research agenda. Design/methodology/approach – Articles published in KM journals are analyzed using a...

The Covid-19 crisis has undermined and disrupted several business fields. Organizations are called to address the new challenges by rethinking their business models. Employing an EFTE (estimate, feedback, talk, estimate) approach, the paper highlights 50 paradoxes to be taken into considera-tion...

New technologies can foster the development of new sustainable business models (SBMs). Our paper wants to investigate how the blockchain can facilitate the development of new SBMs, by analyzing some real-world case studies. Findings highlight how the characteristics of the blockchain can extend...