Chapter 1. Leadership and Policy Implementation for Good Governance in Africa -- Chapter 2. Challenges to Building Ethics in Public Service in Africa -- Chapter 3. Corporate governance in Zimbabwe’s local authorities: A void in the devolution path -- Chapter 4. The Role of Ethical Orientation...

The central idea of this book is that entrepreneurial development and small business development are connected. Entrepreneurship is lauded as an engine of growth (economic development and job creation), with small businesses often contributing to new job creation

Chapter 1 - Why Customer Service Matters to Africa's DevelopmentChapter 2 - Customer Delivery During a Pandemic: Citizens and Health Workers Perceptions of State Covid-19 Interventions in GhanaChapter 3 - Customer Service in GhanaChapter 4 - Customer Experience in Higher Education Institutions:...

Introduction Robert Ebo Hinson and Patient Rambe -- Section 1 – Technological Perspectives -- Factors for digital entrepreneurship success on the African continent: A systematic literature review Nhamo Mashavira and Willie Chinyamurindi -- Digital entrepreneurship in Africa: New frontiers,...