Purpose The purpose of this paper is to identify the latent constructs of various barriers affecting Six Sigma implementation in Indian industries. Design/methodology/approach Literature review resulted in 15 frequently reported barriers in Six Sigma implementation. An empirical survey of 168...

Purpose: The purpose of this paper is to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of collaboration with the buyer company. Design/methodology/approach: A BSC-based decision framework was developed using...

Purpose: The purpose of this paper is to design, develop, implement and validate a multi-criteria decision model for measuring supplier satisfaction through a case study. Design/methodology/approach: A three-stage methodology was used to develop a framework to measure supplier satisfaction. The...

Purpose: Longitudinal facial cracks (LFC) are one of the major defects occurring in the continuous-casting stage of thin slab caster using funnel molds. Longitudinal cracks occur mainly owing to non-uniform cooling, varying thermal conductivity along mold length and use of high superheat during...

Purpose: The purpose of this paper is to determine, rank and form composite relational factors that impact the millennial consumer’s mind-set when they opt for an access-based subscription of an over-the-top (OTT) platform service. In the competitive rising Indian market of OTT platforms,...

Purpose: Increasing health-care costs are a major concern, especially in the USA. The purpose of this paper is to predict the hospital charges of a patient before being admitted. This will help a patient who is getting admitted: “electively” can plan his/her finance. Also, this can be used...