"Welcome to this sixth book in the Wiley Blackwell Industrial and Organisational Psychology series. This title in the series focus is on teams and collaborative processes at work and builds on the previous five titles in the series on leadership and change, coaching and mentoring, training and...

Control crews are highly trained teams responsible for monitoring complex systems, performing routine procedures, and quickly responding to nonroutine situations. Previous literature suggests that higher-performing control crews engage in adaptive behavior during high-workload or crisis...