This case study of the Communications Workers of America (CWA) demonstrates the value of resource dependence and contingency organizational theories-two branches of organization theory, which has most commonly been used to interpret firm behavior-for analyzing union revitalization. Consistent...

This paper examines the economic logic of organizing field technicians into self-managed teams, an approach to work organization that shifts the division of labour from a hierarchical to horizontal one. Economic efficiencies arise through the integration of direct and indirect labour tasks and...