Management is a craft and reflexivity can enhance how this craft is practiced. Alas, organizations seldom provide circumstances that are conducive to reflexivity and, moreover, often individualize responsibility for reflexivity. This paper posits that the clinical practice of medicine provides...

The paper discusses collectivity in an organizational context. Collectivity refers to the interface between the social and the cultural. It is a social ’unit’, but it is defined through the meanings, definitions and distinctions of the people involved. The paper addresses cultural and...

Increasing attention is being given to professional services in organisation and management theory. Whether the focus is on organisational forms or service processes such as knowledge transfer, the role of clients is often seen as central. However, typically, clients continue to be presented in...

The paper addresses the formation of moral consciousness in organizations. In particular, it focus to what extent and how organizational arrangements encourage and/or prohibit the development and exercise of moral judgement among newspaper professionals. The paper draws empirically from a case...

This article reviews and discusses the contribution of William Starbuck's 'Learning by Knowledge-Intensive Firms'. Apart from situating Starbuck's article in its historical context and contemporary debates it is argued that the concept of esoteric knowledge and the focus on persuasion provides...