Municipal employees have come under fire for poor performance and conduct in their work as some engage in corruption and others are not qualified enough to discharge their duties to the required levels. Employee training and development has become one of the key aspects in improving employee...

The article aims to analyze non-motorized transport initiatives by adopting the innovation-in-services approach based on multi-agents. We selected ten cases in the municipality of Sao Paulo, Brazil. Our findings identified innovations in the local context in the treatment of infrastructure for...

Courts in municipal bankruptcy cases have confronted the inherent vagueness in the statutory tests for municipal “insolvency” by embracing a test of “service delivery insolvency.” That test is typically evaluated in terms of a significant reduction in the availability of city services....

Set up by the Italian central government and implemented in the areas of the country that are lagging behind, Obiettivi di Servizio is an innovative scheme designed to encourage local authorities to reach given targets for public service provision in the areas of education, childcare and elderly...

Based on outcomes for residents and qualitative studies, it is widely thought that public services meet the needs of residents less well in deprived areas, and that this is due to both the demands placed on services being greater and the services themselves being of a lower quality. This paper...

This short paper is fundamentally a reflection on the subject, a medium size Italian municipality, that one of Terni, with about 110.000 inhabitants (number rather stable from 2000), about 1.000 employees and a budget (2008) of €370 million. This municipality has 3 fully owned corporations,...

We develop a multivariate spatial autoregressive model of local public expenditure determination based on the maximization of a strictly quasi-concave community utility function. The existence of spatial interdependence is tested for both the spatial error and spatial lag model. The full model...

Discrimination in access to public services can act as a major obstacle towards addressing racial inequality. We examine whether racial discrimination exists in access to a wide spectrum of public services in the US. We carry out an email correspondence study in which we pose simple queries to...

Discrimination in access to public services can act as a major obstacle towards addressing racial inequality. We examine whether racial discrimination exists in access to a wide spectrum of public services in the US. We carry out an email correspondence study in which we pose simple queries to...