The Research Workshop “Towards an enabling ecosystem for social enterprises”, organized within the framework of the COST Action “Empowering the next generation of social enterprise scholars” (Empower-SE) was held at the University of Bucharest, Faculty of Sociology and Social Work in...

What drives citizen satisfaction and trust with U.S. federal government agencies? Are these determinants constant across agencies, or do they differ? In this paper, we examine elements of citizen perceived performance as determinants of satisfaction and trust in federal agencies using a...