Informal Organizational Networks -- Contributions of Informal Networks to Organizational Change -- Re-assessing Perceptions of Informal Organizational Networks -- Capturing Informality in Organizations: Countervailing Processes

ch. 1. The failure of business leadership -- ch. 2. The importance of influencers -- ch. 3. The importance of informal employee networks -- ch. 4. Balancing formal and informal employee networks -- ch. 5. Throwing out those tired old HR models -- ch. 6. Managing your business using informal...