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Background: The primary objective of this study was to examine the advancements in sustainable supplier selection through multi-criteria decision making (MCDM) from the years 2013 to 2022. In the recent past, researchers have carried out a significant amount of research in this field over the...
Persistent link: https://www.econbiz.de/10014454779
This research aimed to determine the effect of supply chain challenges and supply chain performance in nonprofit organization performance and the supply chain integration and management commitment in supply chain performance. One hundred questionnaires were distributed to top-level,...
Persistent link: https://www.econbiz.de/10014443599
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This research aimed to determine the effect of supply chain challenges and supply chain performance in nonprofit organization performance and the supply chain integration and management commitment in supply chain performance. One hundred questionnaires were distributed to top-level,...
Persistent link: https://www.econbiz.de/10014505580
Persistent link: https://www.econbiz.de/10012670969
Persistent link: https://www.econbiz.de/10012671061
This article identifies the effect of logistics service quality on customer satisfaction and customer loyalty with customer trust as a moderating variable from the context of Indonesian humanitarian logistics providers. In this study, the service quality was provided into three variables, namely...
Persistent link: https://www.econbiz.de/10012650009
This article identifies the influence of logistics service quality in Indonesia on customer satisfaction and loyalty during the COVID-19 pandemic and customer trust as a moderating variable. In this study, the service quality consists of three variables: the quality of staff service, quality of...
Persistent link: https://www.econbiz.de/10012661363
This article investigates the impact of traceability of the quality of the information system on humanitarian logistics performance. There are four variables studied, namely electronic data interchange (EDI) adoption, blockchain (BC) adoption, radio frequency identification (RFID) adoption,...
Persistent link: https://www.econbiz.de/10012661379
This article designed a service model in logistics services for document and package delivery through the exploration of service element relationships and customer perceived (i.e. Kansei). Kansei engineering is used in this article to design 24 questionnaire instruments and 41 services attribute...
Persistent link: https://www.econbiz.de/10012626143