Purpose – This study aims to test the validity of a knowledge work typology proposed by Davenport. Although this typology has been referenced extensively in the literature, it does not appear to have been empirically validated. Design/methodology/approach – The typology was tested through a...

Purpose – Knowledge retention is becoming a main challenge in many countries, as knowledge becomes a main asset of organizations. The research questions the challenge of how can organizations minimize the loss of important knowledge while experiencing high levels of retiree? The research aims...

Purpose – The present paper aims to propose a measurement scale of the customer knowledge enabled innovation (CKEI) capability. Design/methodology/approach – Data were generated on the basis of in‐depth interviews with managers and was analysed using the “Sphinx” software. Findings –...

Purpose – The purpose of this paper is to examine how the principles of talent management (TM) can be leveraged to enhance an organization's knowledge management (KM) initiatives. Design/methodology/approach – This paper critically reviews the literature pertaining to the emerging concept of...

Purpose – The aim of the autopoietic model of knowledge is to act as a common foundation for KM to overcome the numerous knowledge management failures highlighted by the literature attributed to inaccurate or constantly debated definitions of knowledge. This paper seeks to evaluate such a...

Purpose – In an interconnected world, projects span boundaries bringing together multiple organizations that enable cross‐boundary teams to contribute their collective knowledge assets. Herein lies the theoretical and managerial challenge; to date no‐one has identified the “knowledge...

Purpose – The present paper seeks to provide a new insight into intellectual capital classification by theoretically and empirically differentiating relations‐based knowledge into social capital and relational capital. Additionally, taking into account the key role played by radical...

Purpose – This paper aims to address a central question in strategy: how do internal resources firms mediate the effect of the external resources on the firms' performance? Design/methodology/approach – The research was conducted in a sample of 173 Spanish innovative firms located in the...

Purpose – Organizational culture is a critical factor in building and reinforcing knowledge management in organizations. However, there is no theoretical framework that comprehensively explains the effect of organizational culture on knowledge management in organizations. This paper endeavors...

Purpose – The purpose of this paper is to unravel the complex linkages between properties of knowledge, firm's absorptive capacities, and innovation performance in China small and medium‐sized enterprises (SMEs). Design/methodology/approach – The authors utilize moderated multiple...