Purpose – What is the role of managing knowledge within organizations? This is one of the fundamental research and practical questions which has animated and moved forward the rich scientific debate around the management of knowledge resources. This article aims to introduce the focus of the...

Purpose – A significant part of knowledge and experience in an organization belongs not to the organization itself, but to the individuals it employs. Therefore, knowledge management (KM) tasks should include eliciting knowledge from knowledgeable individuals. The paper aims to argue that the...

Purpose – This paper aims to deal with knowledge integration in projects, focusing on teams that deal with exploitative nature of knowledge work and implement standard solutions with minor refinements developed over time. In the research the authors seek to analyze how the organizational...

Purpose – The paper aims to analyze the relationships between standardization and creativity in the process of service innovation in knowledge‐intensive business services (KIBS), specifically in those specialized in highly creative outputs (KIBS in design and communication). Studies on...

Purpose – The main purpose of the paper is to explore the relationship between the design of inter‐organizational connections, the processes for knowledge creation and transfer, and innovation. The study aims to focus on the partnership between Firema, a medium‐large Italian company in the...

Purpose – While nowadays an extensive literature promoting knowledge management (KM) exists, there is a worrying shortage of empirical studies demonstrating an actual connection between KM activities and organizational outcomes. To bridge this gap, this paper aims to examine the link between...

Purpose – An ignorance of knowledge attrition caused by employee exits is considered as careless and can lead to considerable consequences regarding both a firm's financial capital and intellectual capital, or in other words an ignorance of the danger of knowledge loss is associated with a...

Purpose – The paper proposes a model aiming at the explanation of the formation of coordinative knowledge practices in distributed work. Findings from a pilot study aiming at the preliminary testing of the model are presented and discussed. Design/methodology/approach – The explanatory model...

Purpose – Drawing on the concept of fit, this paper aims to propose a knowledge management (KM) fit model within which KM strategy, IT strategy, and HRM strategy are coaligned and to empirically test this model with empirical data. Design/methodology/approach – Data for hypotheses testing...

Purpose – The aim of this study is to investigate whether knowledge management (KM) contributes to the development of strategic orientation and to enhance innovativeness, and whether these three factors contribute to improve business performance. Design/methodology/approach – A sample of 241...