The aim of this paper is to build a framework for Quality Process Monitoring and Improvement for SMEs which requires a minimal outlay of resources, and which does not rely on the implementation of external or formal programmes. The Irish economy is heavily dependent on the continual emergence...

This study reports on work undertaken to develop a framework and rating scale for the assessment of process quality in terms of scaffolding in preschool settings. The aim was to develop the Early Childhood Scaffolding Scale (ECSS) for the assessment of interaction quality in different types of...

Though collaboration is often required in community initiatives, little evidence documents relationships between collaboration and program success. The authors contend that clarification of the construct collaboration is necessary for investigating its contribution to the success of community...

A company's quality performance is necessarily dependent on its internal quality control and improvement efforts, but also subject to reliable delivery of high quality materials and parts from suppliers. This study identifies four key practices in quality-focused supplier relation and...

Purpose – The purpose of this study is to propose two additions to the existing IS success model to influence usefulness and satisfaction, and ultimately customer loyalty. This study posits that process quality and collaboration quality will significantly influence perceptions on satisfaction,...

In this paper, the production process is decomposed for typical manufacturing small and medium sized enterprises (SMEs) and the metrics of the defined sub processes, based on the requirements of ISO 9001:2008, are developed. The weight values of production process performance indicators are...