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That's different! : how consumers respond to retail website change
Ainsworth, Jeremy; Ballantine, Paul W. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 764-772
Persistent link: https://www.econbiz.de/10010407227
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Comfort in brick and mortar shopping experiences : examining antecedents and consequences of comfortable retail experiences
Ainsworth, Jeremy; Foster, Jamye - In: Journal of retailing and consumer services 35 (2017), pp. 27-35
Persistent link: https://www.econbiz.de/10011645068
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Consumers' cognitive response to website change
Ainsworth, Jeremy; Ballantine, Paul W. - In: Journal of retailing and consumer services 37 (2017), pp. 56-66
Persistent link: https://www.econbiz.de/10011729718