Das vorliegende Buch befasst sich mit der Theorie komplexer Systeme sowie mit Strategien des Komplexitätsmanagements in Organisationen. Es zeigt auf, welche Faktoren die Komplexität eines Systems erhöhen und mit welchen Methoden die Komplexität bewältigt werden kann.

The knowledge society is characterized by knowledge becoming a kind of commodity that can be traded and priced. Knowledge-intensive business services (KIBS) are representative for such a knowledge-based economy, since their main input and output factor is directly related to knowledge itself....

In the EU, most large firms use e-business applications, such as enterprise resource planning and online procurement. Based on e-business watch data for EU-4 (Germany, France, Italy and the United Kingdom) we find that the actual use of enterprise resource planning and online procurement is...