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Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare
Rejikumar G.; Ajitha, Aswathy Asokan; Kalpana, P.; … - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2968-2987
Persistent link: https://www.econbiz.de/10014364803
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Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
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Production and quality performance of healthcare services in EU countries during the economic crisis
Mitropoulos, Panagiotis - In: Operational research : an international journal 21 (2021) 2, pp. 857-873
Persistent link: https://www.econbiz.de/10012584087
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Healthcare quality, patients' satisfaction, and hospital incentives in France
Lescher, Myriam; Sirven, Nicolas - In: Revue d'économie politique 129 (2019) 4, pp. 525-551
Persistent link: https://www.econbiz.de/10012383692
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Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece
Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505
Persistent link: https://www.econbiz.de/10011988637
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Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector
Kamra, Vishal; Sing, Harjot; De, Kalyan Kumar - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1013-1027
Persistent link: https://www.econbiz.de/10011687813
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An integrated methodology for evaluating patient service quality
Materla, Tejaswi; Cudney, Elizabeth A. - In: Total quality management & business excellence 31 (2020) 15, pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
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An integrated simulation-DEA approach to imporve quality care of medical centres
Azadeh, Mohammad Ali; Sepahi, Masoome; Haghighi, Sara … - In: International journal of process management and … 3 (2013) 3, pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
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Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
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The patient experiential quality model scale development and validation
Sediawan, Lisan M. N.; Armanu, Armanu; Risna Wijayanti; … - In: Scientific papers of the University of Pardubice 31 (2023) 1, pp. 1-11
Patient Experiential Quality is an important dimension in the quality of care in hospitals, because poor quality cause … quality and examining the interrelationships among patient experiential quality, patient satisfaction, patient trust, revisit … intention, and word of mouth. It also examines the scale's ability to forecast experiential quality outcomes. The data are …
Persistent link: https://www.econbiz.de/10014442307