, trust and communication of port logistics firms further reinforce the relationship between flexibility and customer …The objective of this study is to examine the effects of trust and communication on flexibility and customer … relationships between port logistics firms and shippers. In order to achieve this objective, the study collected questionnaires from …

services (3PL) in managing logistics, reducing operational and non-operational costs, and managing customer and supplier …

Logistics services and their providers are helping intermediaries add value to Internet supply chains in ways that are … the role and value of logistics services and their providers and explains why it is important to capture that value …. Moreover, the study shows that Internet sellers establish relationships with logistics service providers in order to extract …