This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...

This working paper investigates a rare case of platform work performed in the realm of regulated employment and explores the attitudes of platform workers towards collective representation. The argument is developed that workers' attitudes and their propensity to engage in collective action can...

This working paper presents the results of the ETUI Internet and Platform Work Survey conducted in Bulgaria, Hungary, Latvia, Poland and Slovakia in 2018-2019. The objective is to map the extent of digital labour in central and eastern Europe (CEE). We analyse two types of online sources for...

This paper presents some of the key insights from the second wave of the ETUI Internet and Platform Work Survey (ETUI IPWS) conducted in 14 member states of the European Union (EU) in Spring 2021. The use of standard probability sampling allows us to estimate the proportion of internet and...

Work on platforms is part of a wider trend towards the increasing fragmentation of work. It takes different forms, ranging from short spells of employment with the same employer to moving between different work arrangements to juggling multiple jobs at the same time. In all its forms, it signals...

Digitalisation, automation and technological change have brought about shifts in the occupational structure, the place and the timing of work, and career patterns, putting a further strain on the standard employment relationship. In the recent research on digitalisation, scant attention has...

This paper presents a case study of the food delivery platform, Deliveroo, in Belgium in 2016-2018. The case offers insights on the nature of platform work, the workers who perform it, the preferences of workers, the strategy of the platforms, and the role of local regulations. Interestingly,...

Labour platforms provide a matching service, linking demand for labour with its supply. They thus enable access to labour to be organised on market principles, even in contexts where the use of a matching service has proven to be too costly or where market failures have required a reliance on...

This working paper investigates a rare case of platform work performed in the realm of regulated employment and explores the attitudes of platform workers towards collective representation. Using a case study of Deliveroo, a food delivery platform, the paper argues that platform workers are not...

This working paper presents the results of the ETUI Internet and Platform Work Survey conducted in Bulgaria, Hungary, Latvia, Poland and Slovakia in 2018-2019. The objective is to map the extent of digital labour in central and eastern Europe (CEE) based on the analysis of two types of online...