Gupta, Neha; Sharma, Vandna - In: Journal of Indian Business Research 10 (2018) 2, pp. 126-150
Purpose: This paper aims to examine the role of employee engagement (EE) as a mediator in the relationship of extra-role performance (ERP) with leader member exchange (LMX), high-involvement human resource practices (HI HRPs) and employee resilience (ER) in the emerging service sector...