Purpose The purpose of this research paper is to place an emphasis on the philosophy of “employees first, customers second, and shareholders third”. Design/methodology/approach It outlines the advantages of this philosophy and illustrates with examples of global companies including Google,...

Purpose – Volatility and uncertainty are earmarks of the environment facing leaders and organizations today. This article seeks to assert that new mindsets and capabilities are required for leaders to capitalize on the risks and opportunities confronting them. The authors aim to provide a...

Trust and reputation management is gaining nowadays more attention then ever as online commodity exchange and other open virtual societies became a widespread reality. Most widely used computational models use reputation metrics as global property assigned to each party. More sophisticated...

The diffusion of fashionable management concepts is an important research topic in management and organization studies. Researchers have pointed out that various actors such as consultants, conference organizers and the business media comprise the so-called "management fashion arena" around a...