Fernández-Olit, Beatriz; Martín Martín, José María; … - In: International Journal of Bank Marketing 38 (2019) 3, pp. 600-626
Purpose: The purpose of this paper is to provide a systematic literature review of the research published on financial inclusion (FI) and financial exclusion (FE) in developed countries using key terms and strict inclusion and exclusion criteria. Design/methodology/approach: In total, 52 papers...