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Relationships among Service Quality, Customer Satisfaction and Customer Perceived Value: Evidence from Iran's Software Industry

Razavi, Seyed Mostafa; Safari, Hossein; Shafie, Hessam; … - In: Journal of Management and Strategy 3 (2012) 3, pp. 28-37

This study sets out to investigate the relationships service quality, customer perceived value and customer satisfaction in six large software companies of Iran. To this end, after reviewing the related literature, the effective factors in the service quality, customer perceived value and...

Persistent link: https://www.econbiz.de/10011267395

A conceptual model for agility strategy and work organization by structural equation modeling : a case study in the Iranian textile industry

Safari, Hossein; Maghsoudi, Samira; Keshavarzi, Tahereh; … - In: Business and Economic Research : BER 3 (2013) 1, pp. 369-387

Persistent link: https://www.econbiz.de/10009783137

Presenting a conceptual model for corporate innovation in the insurance industry by structural equation modeling : a case study in the Iranian insurance industry

Rabor, Fatemeh Mirzaei; Safari, Hossein; Keshavarzi, Tahereh - In: Business and Economic Research : BER 3 (2013) 1, pp. 356-368

Persistent link: https://www.econbiz.de/10009783139

Canonical correlation analysis between people criterion and people results criterion in EFQM model

Safari, Hossein; Abdollahi, Behzad; Ghasemi, Rohollah - In: Total quality management & business excellence : an … 23 (2012) 5, pp. 541-556

Persistent link: https://www.econbiz.de/10009988818

Relationships among service quality, customer satisfaction and customer perceived value : evidence from Iran's software indutry

Razavi, Seyed Mostafa; Safari, Hossein; Shafie, Hessam - In: Journal of management and strategy : JMS 3 (2012) 3, pp. 28-37

Persistent link: https://www.econbiz.de/10010009182

A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004:2009

Moradi-Moghadam, Mohsen; Safari, Hossein; Maleki, Meysam - In: International journal of business process integration … 6 (2013) 2, pp. 167-184

Persistent link: https://www.econbiz.de/10010184374

A conceptual model for agility strategy and work organization by structural equation modeling : a case study in the Iranian textile industry

Safari, Hossein; Maghsoudi, Samira; Keshavarzi, Tahereh; … - In: Business and Economic Research : BER 3 (2013) 1, pp. 369-387

Persistent link: https://www.econbiz.de/10010185929

Presenting a conceptual model for corporate innovation in the insurance industry by structural equation modeling : a case study in the Iranian insurance industry

Rabor, Fatemeh Mirzaei; Safari, Hossein; Keshavarzi, Tahereh - In: Business and Economic Research : BER 3 (2013) 1, pp. 356-368

Persistent link: https://www.econbiz.de/10010185930

Hospitals’ Readiness to Implement Clinical Governance

Ebadi Fardazar, Farbod; Safari, Hossein; Habibi, Farhad; … - 2015

Background Quality of health services is one of the most important factors for delivery of these services. Regarding the importance and vital role of quality in the health sector, a concept known as “Clinical Governance” (CG) has been introduced into the health area which aims to enhance...

Persistent link: https://www.econbiz.de/10014138281

Scenario building and measurement of the business process maturity using fuzzy cognitive mapping technique : a case study in SAIPA company

Sadeghi Moghaddam, Mohammad Reza; Safari, Ali; Safari, … - In: International journal of process management and … 13 (2023) 1, pp. 19-46

Persistent link: https://www.econbiz.de/10014313712