Knowledge management (KM) has emerged as an operational and strategic organizational tool. However, the influence of recent cyber regulations (CR) and security policies (SP) on the usefulness of KM, are absent from the literature. This study focuses on the intersection of knowledge management...

The online video advertising (OVA) market has grown for the last decade. Advertisers prefer OVA because it attracts more extended periods of attention and concentration. Despite OVA’s advantages and high growth, a majority of online video service users avoid OVA by ad-skipping or window...

Purpose Understanding customers' revisiting behavior is highlighted in the field of service industry and the emergence of online communities has enabled customers to express their prior experience. Thus, purpose of this study is to investigate customers' reviews on an online hotel reservation...