Caseworkers are the main human resources used to provide social services. This paper asks if, and how much, caseworkers matter for the outcomes of unemployed individuals. Using large-scale administrative data, I exploit exogenous variation in unplanned absences among Swiss UI caseworkers. I find...

We combine a high-frequency survey on job search effort with administrative data on caseworker interactions from the German unemployment insurance system to estimate how the dynamics of search effort respond to caseworker meetings and vacancy referrals. Meetings alone do not increase...

Interviewing is a decisive stage of most processes that match candidates to firms or organizations. This paper studies how the interview assessment of a candidate depends on the other candidates seen by the same evaluator, and their relative timing in particular. We leverage novel administrative...

Interviewing is a decisive stage of most processes that match candidates to firms or organizations. This paper studies how and why the interview assessment of a candidate depends on the other candidates seen by the same evaluator. We leverage novel administrative data covering about 29,000...

This paper studies how the potential duration of unemployment benefits affects early job search behavior and re-employment outcomes. We exploit an unexpected reform of the German unemployment insurance (UI) scheme in 2008, which increased the potential benefit duration from 12 to 15 months for...

This paper studies how the potential duration of unemployment benefits affects individuals’ job search behavior and re-employment outcomes. We exploit an unexpected reform of the German unemployment insurance scheme in 2008, which increased the potential benefit duration from 12 to 15 months...