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Unternehmenserfolg
49,947
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49,204
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21,605
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16,836
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15,419
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15,156
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6,049
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5,977
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4,623
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Bruhn, Manfred
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178
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158
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150
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100
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98
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97
Van Reenen, John
97
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91
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82
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80
Mattila, Anna S.
78
Stauss, Bernd
76
Svensson, Göran
76
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72
Audretsch, David B.
70
Bauer, Hans H.
69
Rahman, Zillur
69
Verhoef, Peter C.
68
Stulz, René M.
66
Vrontis, Demetris
66
Schnabel, Claus
65
Propper, Carol
63
Siddiqui, Danish Ahmed
63
Töpfer, Armin
63
Herrmann, Andreas
62
Mittal, Vikas
61
Devadasan, S. R.
60
Estrin, Saul
60
Kumar, Vikas
60
Nijkamp, Peter
60
Shahin, Arash
60
Knieps, Günter
59
Matzler, Kurt
58
Sutherland, Ewan
58
Hasan, Iftekhar
57
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55
Prybutok, Victor R.
55
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54
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IGI Global
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Edward Elgar Publishing
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16
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16
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15
Eric Cuvillier <Firma>
15
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Journal of business research : JBR
1,567
Journal of retailing and consumer services
839
International journal of hospitality management
791
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
732
SpringerLink / Bücher
702
Industrial marketing management : the international journal for industrial and high-tech firms
654
International journal of productivity and quality management : IJPQM
595
Working paper / National Bureau of Economic Research, Inc.
544
NBER working paper series
533
The TQM journal : the international review of organizational improvement
520
The service industries journal
516
Cogent business & management
511
International journal of production research
485
International journal of quality & reliability management
483
International journal of production economics
468
Telecommunications policy : the international journal of digital economy, data sciences and new media
449
NBER Working Paper
440
The journal of services marketing
363
Journal of Services Marketing
359
Total quality management & business excellence
344
Tourism management : research, policies, practice
337
Strategic management journal
336
Discussion paper series / IZA
326
International journal of contemporary hospitality management
325
International Journal of Quality & Reliability Management
319
The journal of business & industrial marketing
293
Journal of business ethics : JOBE
292
Technological forecasting & social change : an international journal
290
International journal of economics and finance
273
Journal of the Academy of Marketing Science
269
Journal of strategic marketing
255
Discussion paper / Centre for Economic Policy Research
253
Journal of travel and tourism marketing
253
European Journal of Marketing
249
Journal of hospitality marketing & management
247
Journal of Asian finance, economics and business : JAFEB
235
Management science : journal of the Institute for Operations Research and the Management Sciences
233
Quality management journal : QMJ
232
European journal of operational research : EJOR
226
International business review : the official journal of the European International Business Academy
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
3,776
RePEc
2,644
EconStor
1,395
BASE
291
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169
OLC EcoSci
110
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13
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1
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
2
Quality of service in the Jordanian telecommunications sector
Ismail, Loiy Bani
;
Rasheed, Ra'ad
;
Alawamleh, Mohammad
- In:
International journal of management and network …
4
(
2018
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10012252018
Saved in:
3
Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania
;
Bonfanti, Angelo
;
Magliocca, Pierpaolo
; …
- In:
International journal of managerial and financial accounting
8
(
2016
)
2
,
pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
Saved in:
4
The effect of perceived service quality on customer loyalty in internet service providers in
Jordan
Obeidat, Bader Yousef
;
Sweis, Rateb J.
;
Zyod, Diana Shawqi
- In:
Journal of management research
4
(
2012
)
4
,
pp. 224-242
Persistent link: https://www.econbiz.de/10009727348
Saved in:
5
How do customers respond to increased service quality competition?
Buell, Ryan W.
;
Campbell, Dennis W.
;
Frei, Frances X.
- In:
Manufacturing & service operations management : M & SOM
18
(
2016
)
4
,
pp. 585-607
Persistent link: https://www.econbiz.de/10011595012
Saved in:
6
Impact of service quality on the customer satisfaction and customer loyalty in Nepalese telecommunication industry
Shrestha, Binita
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 91-102
Persistent link: https://www.econbiz.de/10014494139
Saved in:
7
Structural equation test of service quality dimensions on the relationship quality construct : evidence from an emerging telecom market
Oraedu, Chukwunonso
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
2
,
pp. 146-171
Persistent link: https://www.econbiz.de/10012181023
Saved in:
8
The effects of e-banking quality on customers' trust-satisfaction and commitment : a field study on users of Jordanian banks
Alawneh, Ali Ahmad
- In:
International journal of intelligent enterprise : IJIE
4
(
2017
)
1/2
,
pp. 36-45
Persistent link: https://www.econbiz.de/10011858846
Saved in:
9
CRM/e-CRM effects on banks performance and customer-bank relationship quality
Al-Refaie, Abbas
;
AL Tahat, Mohammad D.
;
Bata, Nour
- In:
International journal of enterprise information systems …
10
(
2014
)
2
,
pp. 62-80
Persistent link: https://www.econbiz.de/10010407872
Saved in:
10
A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
20
(
2014
)
6
,
pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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