Inter-organizational collaboration has been touted as the driving force behind successful supply chain management. Nonetheless, numerous examples indicate that before all parties in a supply chain can develop full mutual trust and establish an effective governance mechanism, deviations of...

Purpose – The purpose of this paper is to examine supply‐side disruptions in a supply chain, and to analyse the effectiveness of two inventory‐based policies for mitigating the impact of supply disruptions: maintaining strategic inventory reserves (the R ‐policy), and using larger orders...

Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics – Case Study on Women’s Clothing...