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[Abstract]: The combination of increased numbers of ageing consumers, decreased access to personal services, and reluctance to use self-service technologies (SSTs) among some mature consumers highlighted the need to identify the factors that influence the use of these technologies. In the...
Persistent link: https://www.econbiz.de/10009479836
[Abstract]: Many variables can influence the likelihood of innovation adoption. Analysis of these variables suggests that further research needs to be conducted to better understand the process of adoption. This paper explores the issues that influence the diffusion of innovation as it relates...
Persistent link: https://www.econbiz.de/10009479853
[Abstract]: This paper explores the issues that influence the diffusion of innovation as it relates to the adoption of e-commerce by Small and Medium Enterprises (SMEs). It seeks to identify factors facilitating and inhibiting such adoption across contexts – regional, small city and large...
Persistent link: https://www.econbiz.de/10009479854
The advent of the Internet, accompanied by the growth of related technologies, hascreated a significant impact on the … Internet in theirmarketing mixes, little research has empirically tested the critical factors thatinfluence an individual … Internet should be reducedto make it more competitive and affordable to wider population. In addition, thesefindings are also …
Persistent link: https://www.econbiz.de/10009479941
Purpose: To develop a preliminary framework for Australian agribusiness organisations seeking to select business-to-business (B2B) e-businessmodels.Design/methodology/approach: A literature review was conducted on topics related to strategic decision making and B2B e-business...
Persistent link: https://www.econbiz.de/10009479947
As the digital economy is growing in Indonesia at an exponential rate, there is a need to come up with a novel approach to regulating the activities and transactions happening in this space. This is especially true in the sphere of personal data protection, where massive amounts of personal data...
Persistent link: https://www.econbiz.de/10014551786
Vorliegendes Arbeitspapier zeigt zunächst erzeitigen Bedingungen aus Sicht der privaten Haushalte und stellt dann Aorderungen an haushaltsgerechte Oberflächen dar.
Persistent link: https://www.econbiz.de/10005840122
This paper deals with the animation potentials of new media technologies which can be used to enrich, stimulate, and reshape learning and teaching.
Persistent link: https://www.econbiz.de/10005840131
Die erfolgreiche Umsetzung von Customer Care basiert auf automatisierten Informations-Management. So reichte vor dem Aufkommen des E-Business eine telefonische Kundenbetreuung aus, um die Kunden-Anforderungen zu erfüllen. Niemand zweifelt heute mehr daran, daß sich die Art und Weise von...
Persistent link: https://www.econbiz.de/10005840512
Ist die Kundenzufriedenheit nicht eines Ihrer Unternehmensziele? Haben Sie Ihre Kunden nicht schon immer freundlich und zuvorkommend bedient? Doch was bedeutet dann Customer Care? Stand noch vor einiger Zeit die Gewinnung neuer Kunden eindeutig im Vordergrund der Marketingstrategien, so rückt...
Persistent link: https://www.econbiz.de/10005840513