Da Silva, Marcelo Benetti Corrêa; Giacometti Valente, … - In: Journal of Facilities Management 18 (2020) 4, pp. 451-468
environment, the perceived quality of services, the satisfaction and the value in use, in the context of multifamily buildings … relationship between the dimensions of the built environment and services including customer satisfaction and value in use … satisfaction and, therefore, higher value in use. The results become guidelines for constructors, supporting management and project …