Purpose: This paper aims to focus on the influences of the COVID-19 pandemic on business-to-business (B2B) firms’ relationship initiation and customer relationship management in an under-explored and unique context of high-tech industrial microenterprises. The authors analyze the challenges...

Purpose: As an emerging field, the fifth generation, 5G, mobile communications technologies related business models have only been discussed to a limited extent in the literature, and platform business models in general have seldom been examined. The purpose of this paper is to explore how to...

With digitalization and the emergence of disruptive technologies, organizations should re-structure their business models within their ecosystems to achieve sustainable revenue and value creation. This paper presents a business model configuration for ecosystem contexts by using the port...

Local 5G networks have gained increasing attention in the recent years, allowing different stakeholders to establish local and often private networks within a specific facility, such as a factory. These local networks can serve a variety of user groups with versatile needs. The deployment of the...