presents a glimpse into the major developments in the quality management domain in China. China’s experiences verified that the … requirements of internationally recognized standards. China’s quality transformation efforts have been promoted through legislation …

Guangzhou, China. This study only identifies the key improvement enablers based on interviews with shop floor managers and …

consumers in China and the second one was conducted with Swiss consumers in Switzerland. The authors selected McDonald's as it … dimensions seem to be more positively perceived in China. The degree of consumer satisfaction is very similar between the two …‐food outlets. Practical implications – As consumers in China perceive a better quality of meal in McDonald's, they might be willing …

This paper examines the recent quality movement in Greater China and the development of total quality management (TQM …) since the 1980s in the following three aspects. First, China is determined to upgrade quality management at the enterprise … empirical studies regarding TQM practices in China’s state‐owned enterprises and collective‐owned township enterprises is …

Purpose – The purpose of this paper is to analyse the marketing strategy in China of the furnishing retailer IKEA in … the context of standardisation and adaptation of marketing activities. IKEA's strategy in China is compared to its … framework to compare the central marketing strategies of IKEA with marketing strategies used in China. The paper builds on both …

There is an argument that the channel of distribution reflects the economic development of a country. China is a … developing country. When supermarket technology was introduced to China in 1981, supermarkets were mainly serving visitors from … overseas. When the economic environment improved during the 1990s, supermarkets in China shifted focus to the local community …

shopping centres in China is formulated. The proposed instrument (SCATTR) contains 21 attributes in five dimensions and … exhibits high internal consistency and validity. The purpose of this instrument is to provide China’s joint venture shopping … centres with an indication of their performance as well as an avenue to gain more knowledge about consumers in China …

introduced in China. With their distinctive business environment, it is significant to study the success of the distribution …