hotels contributes to satisfaction and loyalty from the consumer perspective, considering the online dimension of … equation model was applied. Findings Significant relationships are obtained in the sequence “ICT use perception – satisfaction … with ICT – overall satisfaction with the hotel – dimensions of loyalty” and the mediating effect of positive electronic …

)), transactional (opportunism), and relational (trust and satisfaction). Design/methodology/approach A broad sample of 1,053 mobile … trust and satisfaction can increase loyalty and motivate purchases via mobile devices. In addition, the results show … implications Achieving customer satisfaction is revealed as the main strategy enterprises should seek in order to encourage …

effectiveness relationship. The authors identified the two emergent states of cohesion and satisfaction as intervening variables in … satisfaction serve as dual mediators of the trust – team effectiveness relationship. Originality/value – This study examined how … affected by trust are cohesion and satisfaction. Utilizing interdependence theory, the relationship of team trust and team …

examine the role of target-specific satisfaction facets in the relationship between factors related to professional … through T1 satisfaction with professional development opportunities and T2 satisfaction with the organization as a whole. Job … challenge at T1 was related to intention to remain through T1 satisfaction with the job itself and T2 satisfaction with the …

types of work-family conflict (WFC) and FWC, and domain satisfaction. Design/methodology/approach – Data were collected … types of FWC. The results further reveal that although time- and strain-based FWC were related to career satisfaction, only … time-based WFC was associated with marital satisfaction. Research limitations/implications – A cross-sectional research …

, Malaysia. It attempts to add to the scant research and to bridge the gap between service quality and tourists' satisfaction in … atmosphere are the important dimensions to enhance tourist satisfaction. Originality/value – Past studies show that good service … quality often leads to a better performance and a higher satisfaction level; however, most studies examine this from the …

pandemic and what may be the drivers of satisfaction and intention to travel again. The study compares travelers based on their … trip’s contribution to their positive mental and subjective psychological well-being, as well as their satisfaction with … from their favorite trips during the pandemic; however, VFR travelers’ satisfaction and intention to go on similar trips …

Purpose This study aims to investigate if experiences can create satisfaction, loyalty and place attachment in the … of experience on memories, perceived value, satisfaction, loyalty and place attachment among budget hotel travellers …, acting and connecting) are significant drivers of satisfaction, loyalty and place attachment among Gen Y and Gen Z majority …

. Traveller’s satisfaction would still be the key to driving loyalty of travellers towards a company. Research limitations …

Purpose The purpose of this paper is to assess the satisfaction of teenagers who are suffering from or are exposed to … 2006-2016. Findings The teenagers’ satisfaction mainly is involved with: perceived quality, expectations and perceived …. Originality/value This is the first research which used the CSI Model for assessing the satisfaction of teenagers at risk and …