Considers EDI for retailers in the context of innovation theory. A case study of nine retailers who adopted EDI during 1987‐92 is used to discuss the reasons why EDI was delayed until 1986‐93 even though it was technically possible in the early 1980s. Argues that an innovation will ot join...

Defines and discusses quick response (QR), with its relationship to vendor partnering, short‐cycle manufacturing, demand‐flow manufacturing, “virtual integration”, re‐engineering, just‐in‐time and efficient consumer response as an introduction to the results of a study on which...

Based on observations made during a field visit to Poland in July/August 1990, the current changes taking place in the Polish retail scene are explored, both by sector and in terms of the marketing mix. The major issues facing potential entrants – domestic, as well as foreign – into the...

Purpose – The purposes of this paper are to develop a more complete understanding both of the characteristics of innovation within retail firms and of the ways in which retailers perceive innovation and measure its effectiveness. Whilst there is a broad consensus that innovation is an...

Examines the financial sector reform experience of Bangladesh. Finds that, while there have been some improvements in competition and efficiency, loan defaults still remain a significant problem. Also finds urban bias in loan allocation and shift of resources away from the rural sector. The main...

Purpose – The purpose of this paper is to briefly assess social accounting methods and tools to measure business and social enterprise (SE) contributions to sustainability in relation to their usefulness and applicability to SEs. Using a case study example, the paper aims to describe and...

Purpose – Through Chinese experience, the purpose of this paper is to underpin the hypothesis of institutional change as cultural change. Design/methodology/approach – The paper compares Chinese postsocialist transformation to a chemical change reaction. So, the paper discerns initial...

The programme of market‐oriented reforms to the UK’s welfare state commenced during the 1980s with the implementation of the competitive tendering of certain defined activities in health and local authorities. This paper argues that mainstream economic analysis offers only a very partial...

Purpose – The purpose of this paper is to present some evidence on the role of management models in the implementation or in the transformation of the business models, highlighting the pivotal role of managerial dynamic capabilities. The analysis provides relevant lines of managerial action...

Purpose – The purpose of this paper is to contribute a roadmap to the change management literature, and provide definitions for describing change types, change enablers and change methods. This paper also proposes aligning the change type with the change method to find the effect on the change...