The paper analysed factors that has the most impact in influencing the achievement of a sustainable process management model in the implementation of Industry 4.0 concepts within the Czech SME manufacturing sector. Several factors were identified and their interactions with digital technologies...

This study examines the level of ICT usage by small business in Nigeria. Empirical arguments indicate that small businesses in Nigeria have low levels of ICT usage within their business processes, which consequently limits their capacity to fully benefit from the opportunities which ICTs offer...

Many companies are oriented on the 4th industrial revolution, they solve daily a lot of new working situation in management and organization of own production processes. The purpose of this paper Is to present methodological tool for motivation of own staff by implementation of Industry 4.0...

Purpose: To achieve higher customer satisfaction (CS), companies implement continuous improvement (CI) programs, regardless of the growing evidence of their failure to achieve declared goals. The purpose of this paper is twofold: first, to identify whether companies are able to improve CS...