Aim: In India, Microfinance Institutions (MFIs) emerged as major player in providing microfinance services and therefore such institutions need to be financially sustainable in order to achieve their double bottom-line objective. Besides, Indian MFIs cannot protect themselves from the curse of...

Indian banking sector has undergone sea changes over the years. Much of these changes are the consequences of irreversible process of liberalization, globalization and privatization. Banks in India, to a large extent, have become functionally dynamic and operationally efficient. One of the...

Branches act as foot soldiers for a bank as the bank's business comes from its branches. Thus, it is of paramount importance to measure the efficiency at the branch level. The present study focuses on the level of efficiency at which the selected branches of Assam Gramin Vikash Bank (AGVB)...