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Awareness of environmental issues among consumers in the Malaysian hotel industry

Yusof, Yusnita; Ibrahim, Yahaya; Awang, Zainudin - In: Driving green consumerism through strategic …, (pp. 1-22). 2018

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How do organizational learning and market conditions affect the relationship between entrepreneurial orientation and firm growth? : a preliminary analysis on small and medium size...

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How willing/unwilling are luxury hotels' staff to be empowered? A case of East Malaysia

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The structural relationship between TQM, employee satisfaction and hotel performance

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Establishing customer knowledge through customer accounting in tourism industry : a study of hotel sector in Malaysia

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The relationship between personality traits and individual performance : a case study in Malaysian hotel industry

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Investigation of Factors Influencing Customer Loyalty in Malaysia and Jordan Hotel Industry

Bani Ahmad, Ahmad - 2023

hotels in Malaysia and Jordan. Further, the mediating effect of customer satisfaction on the relationshipbetween exogenous … hotels under the management of Starwood were sampled using convenience samplingmethod for data analysis from Malaysia and …

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Organizational Systems Orientation and Organizational Culture Orientation in the Malaysian Hotel Organizations

Syed Faozi Barakbah, Syed Munir Barakbah; Razak, Azrin Abdul - 2021

The hotel organization is a service organization whose effectiveness depends on the delivery of quality service. The quality of human resources determines the consistency and level of service excellence provided. The organizational systems, both at the back and front of the house, must support...

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Organizational Culture Orientation and Soft Human Resource Management Orientation in the Malaysian Hotel Organizations

Grace Derioh, May May; Rashid, Safiah - 2021

organizations in Malaysia. Specifically, it aimed to examine if there were similarities and differences in the culture-Soft HRM …

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