1. Introduction -- 2. Discovering passion through entrepreneurial stories: emerging features from a content analysis -- 3. The role of passion(s) in entrepreneurial team evolution -- 4. Beyond “entrepreneurial passion”: Are there other deeper forms of passion driving entrepreneurs -- 5....

The purpose of this paper is to investigate the intra- and inter-organizational effects of introducing a Customer Relationship Management (CRM) system in a firm. Today, CRM appears to be a "buzzword" in the academic literature and it can be analysed under different and sometimes divergent...

Purpose: While several studies have focused on the initial phases of new ventures and their first customer and supplier relationships, we have a limited understanding of how the new venture’s portfolio of customer relationships emerges. This paper aims to explore the emergence of the customer...