Purpose This paper aims to examine the current position of human resources in Caribbean ports and how this position has impacted the development of tourism and logistics in the region. Design/methodology/approach Qualitative research was used to describe the data collected from five different...

Manufacturing organisations are expected to produce their products with prompt delivery using better supply chain activities. Starting from the procurement of raw materials to the delivery of final products, there are inevitable losses occurring due to major time delays in supply chain...

Purpose – Misconception of issues surrounding green supply chain management (GSCM), as well as a paucity of relevant information on the tangible benefits of GSCM practices in organizations was justification for this literature review. The paper aims to discuss this issue....

Purpose The purpose of this paper is to propose a new model that is inclusive and practical because of the deficiencies in models for construct measurement. Further, the authors demonstrate the value of the proposed model by describing its application to the development and validation of a...

Describes a new approach to improving customer/supplier partnerships. Asserts that Western managers tend to perceive every other company as a potential threat. Contends that Japanese companies have realized that global battles are between groups of companies acting in networks or extended supply...

Describes how Mitel Telecom has forged a strong customer/supplier chain. Discusses how “only as strong as the weakest link” is an accurate description of TQM in operation. Describes how the company has a total dedication to meeting the requirements of external customers as well as...

Presents the findings of a UK‐based study into the environmental practices of SMEs (i.e. small and medium‐sized enterprises employing up to 250 people). The firms were found to be environmentally “reactive”, and this is explained by reference to a system of interconnected and negatively...

The claim is made that many of today’s evolutions in business management, characterized by new ways of knowledge creation in a collaborative, multi‐disciplinary environment, are not yet adequately reflected in business college education. The paper puts business education within the framework...

The traditional supply chain starts with components, which are assembled and pushed through distribution channels in the hope that someone will buy them. A value net, by contrast, starts with customer priorities and aligns the company operations and supplier relationships to satisfy real...

The emergence of the digital marketplace has changed everything about how products are bought and sold. Over the past decade, US corporations have spent billions of dollars improving the structural integrity of a system designed by the seller to educate customers on the merits of their products...