Purpose Prolonged life expectancy coupled with the retirement of the “post war baby boomers” has resulted in an exponential rise in the 50+ population, peaking in the UK in 2035. Recognising that longevity is often not accompanied by health, mobility or quality of life, the “shifting the...

Purpose Budget constraints faced by social housing projects (SHPs) developers can lead to poor value delivery to the end-users. Without a structured method to guide the decision-making processes during product development, SHP often fails to meet user needs and aspirations. Function analysis...

Purpose – Challenges in social housing projects (SHP) in Brazil are mainly related to design and construction quality and cost constraints. Value delivery to end-users must be a goal, however, jointly considered with the restrictions of such developments. In the SHP context, tight cost...

Purpose – This article aims to explain how social‐housing organization Your Homes Newcastle (YHN) won a gold award from Investors in People. Design/methodology/approach – The human resource management areas ‐ internal communications, leadership quality, training and development, health...

Purpose – Following the neo‐liberal trend of less government intervention and more room for market forces, the introduction of private sector models in the public or non‐profit sector has gained a lot of attention and popularity. This has also been the case in several European non‐profit...

Purpose – The aim of the present study was to characterize the main project delivery methods that are used for the renovation of social housing, and to analyse the advantages and disadvantages of their application for energy renovations in order to assist social housing organisations in making...

Purpose The purpose of this paper is to focus on the application of quality function deployment (QFD) in a Housing Association (HA) located in the UK. Facing the problem of improving a company’s performance, practitioners and academics have fashioned and applied a variety of models, theories...

Purpose – The purpose of this paper is to examine the impact of the privatisation and restructuring of social housing provision upon union leadership in the sector. The paper explores how local union leaders have adapted to radical reforms in the nature and organization of social housing...