Antoniadis, Ioannis; Paltsoglou, Symeon; Patoulidis, Vasilis - In: International Journal of Retail & Distribution Management 47 (2019) 9, pp. 957-973
Purpose: Social networking sites and Facebook have grown to become an important channel of interactive marketing communication with consumers for retail. The purpose of this paper is to examine the ways posts characteristics and reactions affect post popularity and engagement in retail brands...