Boldureanu, Daniel; Paduraru, T.; Boldureanu, Gabriela - In: THE YEARBOOK OF THE “GH. ZANE” INSTITUTE OF … 20 (2011) 2, pp. 150-154
Satisfaction depends on the perceived performance of the product and the buyer's expectations. Patients’ satisfaction is the trust built between doctor and patient and is perceived by the patient as a demonstration of skills in the field of health care provider. The concept of patients’...