Ring, Lawrence J.; Tigert, Douglas J.; Serpkenci, Ray R. - In: International Journal of Retail & Distribution Management 30 (2002) 11, pp. 544-561
Revisits the strategic resource management (SRM) model, a framework that was developed 20 years ago as a managerial tool for performance measurement and integrated decision making in retailing. Shows certain modifications to the SRM model, focusing on the gross and net margin return on retail...