Hinks, John; Alexander, Martin; Dunlop, Graham - In: Journal of Facilities Management 5 (2007) 4, pp. 226-242
to analyse a number of well‐documented successes and failures in military exploitation of innovation, and identify … several recurrent facets that resonate with the contemporary approach to, and difficulties with achieving innovation in FM … aspects of technological innovation; process innovation, including innovativeness in the modes of engagement; innovativeness …